Web Design · Medway, Kent
Web Design in Gillingham, Right On Your Doorstep and Ours
We're based in Gillingham, so it's the town we know best and the one we've built more websites in than anywhere else in Kent. Fixed prices from £800, and live in two to four weeks.
Local Knowledge
Why Gillingham businesses need more than a template
This is home. Our studio is in Gillingham, which means we know the High Street, we know which trades are busy, and we know the businesses that have been here twenty years alongside the ones that opened last month. That isn't a marketing line, it's simply where we work from and who we buy our coffee next to every morning.
Gillingham is the largest of the Medway towns by population and the least glamorous, which is precisely why it works. It runs on trades, takeaways, garages, salons and a large base of sole traders serving a dense residential population. Very few are competing nationally. They are competing with the firm three streets over.
That changes what a website needs to do. Nobody here is searching for a brand story. They want someone who answers the phone, turns up when they say they will, and has a few recent reviews. Your site has about ten seconds to establish those three things, usually on a phone, usually while the customer is stood in the problem.
The other factor is the university presence at Medway and Chatham Maritime, which brings several thousand students and staff into the area during term time. For food, services and retail that is a meaningful seasonal swing in trade, and most local sites make no attempt to speak to it, or even acknowledge that it happens.
What tends to work here
- A phone number that is impossible to miss
- Recent reviews shown, not hidden away
- Naming Twydall, Wigmore and Parkwood
- Fast mobile pages, most searches are urgent
- Clear service areas and callout radius
- Prices or a guide range, not just contact us
Why Gillingham businesses win or lose on the basics
The Gillingham businesses we build for
Our own back yard, and the town we know best. These are the three we work with most across Gillingham.
Trades & home services
Plumbers, electricians, roofers and builders covering Gillingham and the wider Medway towns. The Google Business Profile and the map pack matter more here than anything on the site itself, and most competitors neglect both.
High Street & local retail
Takeaways, barbers, salons, garages and shops along the High Street and Watling Street. Mobile is everything, and the questions are always the same: are you open, where do I park, and what is it going to cost me.
Professional & remote services
Accountants, consultants and small agencies working from Gillingham but selling well beyond it. Here the site has to look credible to someone who has never been to Kent, which is a different job entirely.
What We See
Four problems we keep finding on Gillingham websites
The phone number is buried
The most common fault we see locally. A number that only appears in the footer, or worse, only a contact form. For an urgent job that loses you the enquiry to whoever made it easier, and it takes minutes to fix.
Reviews left on Google
Plenty of Gillingham businesses have genuinely good reviews sitting on Google that never appear on their own website. That is free credibility going unused, and it is the first thing a nervous customer looks for.
No mention of the surrounding areas
Sites that say Gillingham and stop there miss Twydall, Wigmore, Parkwood and the Rainham border, which is where a good share of the residential work is. If the page never names them, you are invisible there.
Built for desktop, used on mobile
A site built five years ago on a desktop and never properly checked on a handset. Most local searching happens on a phone, often in a hurry. If it loads slowly or the buttons are fiddly, people simply go back.
How We Help
What we build for Gillingham businesses
Three services, shaped around a town where most enquiries are local, urgent, and start on a phone with a competitor's site one tap away.
Web Design
A fast, straightforward site that makes contacting you effortless and puts your reviews where people will see them. Branding is available inside the build where you need it: branding that works on a van, a shopfront and a phone screen, not just on a designer's monitor.
From £800SEO
Getting you into the Gillingham map results, which is where the majority of local enquiries genuinely begin.
From £550What Our Clients Say
Real reviews from real clients
I had an excellent experience working with WebOws Design. They designed my website and it honestly exceeded all of my expectations. From the very beginning, communication was clear, Replies were always incredibly quick, and any changes or requests I had were handled promptly without any hassle. The attention to detail, professionalism, and willingness to make sure everything was exactly how I wanted really stood out. I highly recommend WebOws Design.
Fantastic service by Owen and the team, we had used another company before who let us down and the site performed worse than before so we ended up editing and managing the site in house. We came across Owen and team around 6 weeks ago who completely re-designed our site and made it look amazing. Cost wise, very very good. Build time was quick and we are over the moon with the result. Would recommend Owen and the team to anyone looking for a website re-design or build. Outstanding service from start to finish.
I couldn't recommend Owen and the team highly enough. From start to finish, the communication has been exceptional. Whether it was phone calls, messages or meeting face to face, they were always available, approachable and happy to help. Nothing ever felt like too much trouble, and they really listened to my ideas and brought them to life. They made the whole process enjoyable and collaborative. They were patient, responsive. I love the finished website and couldn't be happier, thankyou :)
WebOws delivered a sharp, high impact redesign of the Social Football Australia website. Speed was a standout from day one: fast turnaround at every stage, changes implemented quickly, no delays, no chasing. Communication was just as strong, led by Owen: clear, direct updates throughout, quick responses to questions, no confusion around timelines or scope. The final result is clean, professional, and built to convert. I would highly recommend Owen & his team.
Owen was on hand throughout the entire build time, no matter the hour. I felt heard and understood throughout the build, and no question felt to silly to ask. Owen explained where they were at with the build throughout the process and I cant wait to get going on the live site!
WebOws Design created a professional and clean booking website for my massage and spa business. The quality of work was excellent, and they understood my vision perfectly. Communication was clear and efficient, and they were always responsive. What impressed me most was the speed, my booking platform was built in just one week. The final result is modern, easy to use, and very client-friendly. Highly recommended.
Can't praise Owen highly enough - he was quick, communicative and solved the problem I was having with my website perfectly. He also taught me how to solve the problem myself in the future! Will definitely use WebOws again.
Owen was great to work with on our recent website redesign. Calm, professional and creative. I would thoroughly recommend his services.
The level of care Owen has is amazing. He has gone above and beyond. The time and care he's put into my little business has made me feel supported at every step. Couldn't recommend more.
Would offer 6 stars if I could. Owen is so helpful. He understands your business and was fast and accurate in interpreting my giber into what I wanted to achieve. Thank you
Great communication, very quick to get in touch and respond to all messages. Achieved what we asked him to do quickly and efficiently; will definitely use in the future for any website help we need.
Owen was exceptional and incredibly helpful. The issues I was experiencing were resolved quickly. Even at 9pm, he took my call and solved the problem. I really appreciate his dedication and support.
Always receive excellent service from Owen’s business. Really prompt to reply to queries & work is completed quickly & professionally. Would highly recommend!
Contacted Owen to help with a few issues on my website that I was struggling with. Within 30 mins he had them all sorted. Fantastic service, would highly recommend
I needed some changes done to my existing site on a very quick turnaround. I had a phone call and the changes were done while we spoke. Great service and speed!
Very happy with the work Owen did. He was super kind and quick to reply. Highly recommend to let him help you with your website!
Questions
Gillingham web design questions
Yes. Our studio is in Gillingham and it's where the business has been since 2018. If you'd rather meet in person than do everything over email, that's genuinely easy here.
Usually yes, but the honest answer is that your Google Business Profile matters more first. If that isn't set up properly we'll tell you to fix it before spending anything with us, because it's free and it works.
Yes, and the rest of Medway. If you serve those areas your site should name them individually rather than just saying Gillingham, and we'll make sure it does.
From £800, with a fixed quote agreed before anything starts. No hourly billing and nothing on the final invoice that you haven't already seen and approved.
Two to four weeks for most projects once we have your content. If you need something basic up sooner because you're losing work without it, say so and we'll work out a sensible first step.
Nearby
Areas near Gillingham we also cover
Most Gillingham enquiries come with work just over the boundary, so these are the neighbouring areas we cover most often.
Let's Talk
Let's talk about your Gillingham website
We're local, so if it's easier to talk face to face we can do that too. Free consultation, no pressure and no jargon.
