Web Design · Thanet, Kent
Web Design in Broadstairs, Where Traditional Still Works
Broadstairs never needed reinventing. It trades on being exactly what it always was, and your website should back that up rather than fight it. Fixed prices from £800, live in two to four weeks.
Local Knowledge
Why Broadstairs businesses need more than a template
Broadstairs is the Thanet town that did not change. While Margate reinvented itself and Ramsgate quietly grew a food scene, Broadstairs carried on being a traditional English seaside town, and did rather well out of it. Viking Bay, the Dickens connection, Folk Week and a small independent high street still bring people back year after year.
That continuity is the commercial asset, and it is easy to undervalue. Broadstairs visitors are frequently returning families who came as children, and second-home owners who have been coming for decades. They are not looking for novelty. They are checking that the place they remember is still there and still open.
Which changes what a website has to do. A gastro-modern rebrand can actively lose you trade here, where a warm, clear, well-photographed site that says we are still here, still family run, still open on bank holidays does far better. Confidence in what you already are beats trying to look like somewhere else.
The trade-off is a short, sharp season and an older, more affluent resident base the rest of the year. Businesses that survive here usually serve both, and the ones doing it best make it obvious on the site which months are which, rather than leaving visitors to guess whether anything is open in November.
What tends to work here
- Bank holiday and Folk Week opening hours
- Naming St Peters, Kingsgate and Reading Street
- Photography of the bay and the premises
- Booking that suits families planning ahead
- Clear winter hours, visitors do ask
- Reviews from returning customers shown
Why continuity is Broadstairs' commercial asset
The Broadstairs businesses we build for
A traditional seaside town with a loyal, returning audience. These are the three we build for most.
Seaside hospitality
Guest houses, tearooms, restaurants and ice cream shops around Viking Bay and the harbour. Serving returning families who book ahead, so photography, availability and honest opening hours do nearly all the work.
Independent high street retail
Independent shops, galleries and gift shops along the High Street and Albion Street. Competing with online rather than with each other, and winning on being genuinely worth the walk down the hill from the station.
Trades & resident services
Builders, gardeners, care services and trades serving the resident population, which skews older and more affluent than elsewhere in Thanet. Clarity and reassurance matter more than speed for this group.
What We See
Four problems we keep finding on Broadstairs websites
Rebranding away from the appeal
Broadstairs trades on continuity, and a site that scrubs off the traditional character can lose the returning customers who were your most reliable trade. Modernise the presentation, not the personality.
Nothing about winter
Visitors genuinely do not know whether you are open in November, and if the site does not say, a good number simply assume you are not and never bother to check again the following year.
No photographs of the place
Sites with no pictures of the bay, the premises or the town. In a place people visit specifically for how it looks and feels, that is the easiest and cheapest thing on this list to fix properly.
Ignoring the surrounding villages
Sites that say Broadstairs and stop there miss St Peters, Kingsgate, Reading Street and Dumpton. Those are separate searches, particularly for trades serving residents rather than visitors.
How We Help
What we build for Broadstairs businesses
Three services, shaped around a town whose main asset is continuity and whose visitors are mostly coming back rather than discovering it.
Web Design
A warm, clear site that reassures returning visitors and makes booking ahead genuinely easy. Branding is available inside the build where you need it: branding that modernises the presentation without throwing away the character people come for.
From £800SEO
Getting you into the Broadstairs map results and found by families planning a trip months ahead.
From £550What Our Clients Say
Real reviews from real clients
I had an excellent experience working with WebOws Design. They designed my website and it honestly exceeded all of my expectations. From the very beginning, communication was clear, Replies were always incredibly quick, and any changes or requests I had were handled promptly without any hassle. The attention to detail, professionalism, and willingness to make sure everything was exactly how I wanted really stood out. I highly recommend WebOws Design.
Fantastic service by Owen and the team, we had used another company before who let us down and the site performed worse than before so we ended up editing and managing the site in house. We came across Owen and team around 6 weeks ago who completely re-designed our site and made it look amazing. Cost wise, very very good. Build time was quick and we are over the moon with the result. Would recommend Owen and the team to anyone looking for a website re-design or build. Outstanding service from start to finish.
I couldn't recommend Owen and the team highly enough. From start to finish, the communication has been exceptional. Whether it was phone calls, messages or meeting face to face, they were always available, approachable and happy to help. Nothing ever felt like too much trouble, and they really listened to my ideas and brought them to life. They made the whole process enjoyable and collaborative. They were patient, responsive. I love the finished website and couldn't be happier, thankyou :)
WebOws delivered a sharp, high impact redesign of the Social Football Australia website. Speed was a standout from day one: fast turnaround at every stage, changes implemented quickly, no delays, no chasing. Communication was just as strong, led by Owen: clear, direct updates throughout, quick responses to questions, no confusion around timelines or scope. The final result is clean, professional, and built to convert. I would highly recommend Owen & his team.
Owen was on hand throughout the entire build time, no matter the hour. I felt heard and understood throughout the build, and no question felt to silly to ask. Owen explained where they were at with the build throughout the process and I cant wait to get going on the live site!
WebOws Design created a professional and clean booking website for my massage and spa business. The quality of work was excellent, and they understood my vision perfectly. Communication was clear and efficient, and they were always responsive. What impressed me most was the speed, my booking platform was built in just one week. The final result is modern, easy to use, and very client-friendly. Highly recommended.
Can't praise Owen highly enough - he was quick, communicative and solved the problem I was having with my website perfectly. He also taught me how to solve the problem myself in the future! Will definitely use WebOws again.
Owen was great to work with on our recent website redesign. Calm, professional and creative. I would thoroughly recommend his services.
The level of care Owen has is amazing. He has gone above and beyond. The time and care he's put into my little business has made me feel supported at every step. Couldn't recommend more.
Would offer 6 stars if I could. Owen is so helpful. He understands your business and was fast and accurate in interpreting my giber into what I wanted to achieve. Thank you
Great communication, very quick to get in touch and respond to all messages. Achieved what we asked him to do quickly and efficiently; will definitely use in the future for any website help we need.
Owen was exceptional and incredibly helpful. The issues I was experiencing were resolved quickly. Even at 9pm, he took my call and solved the problem. I really appreciate his dedication and support.
Always receive excellent service from Owen’s business. Really prompt to reply to queries & work is completed quickly & professionally. Would highly recommend!
Contacted Owen to help with a few issues on my website that I was struggling with. Within 30 mins he had them all sorted. Fantastic service, would highly recommend
I needed some changes done to my existing site on a very quick turnaround. I had a phone call and the changes were done while we spoke. Great service and speed!
Very happy with the work Owen did. He was super kind and quick to reply. Highly recommend to let him help you with your website!
Questions
Broadstairs web design questions
Yes. We're in Gillingham, about an hour along the A299, and Thanet is a growing part of our work. Most of the process runs remotely and we'll come over when meeting in person genuinely helps.
Not if it's done properly. The job in Broadstairs is making the site quick, clear and easy to book from, while leaving the character alone. We'd talk you out of a rebrand that lost you regulars.
Yes, along with Reading Street, Dumpton and the rest of Thanet. If you serve them your site should name them individually, because that is how residents actually search.
From £800, with a fixed quote agreed before any work starts. No hourly billing and nothing on the invoice you have not already seen and approved.
Usually, because bookings are made months before the season starts. The site earns its keep in February and March when families are planning, not in August when you are already full.
Built for it rather than around it. A page for the busy weeks that stays up all year collects searches for months beforehand, which is where the bookings actually come from. Rebuilding the site into festival mode each summer throws that away every autumn.
No. Plenty of businesses here run perfectly well that way, and forcing an online system onto a diary that works is how you end up with two systems and trust in neither. Making the number obvious and being clear about when you answer it helps more.
Nearby
Areas near Broadstairs we also cover
Most Broadstairs enquiries come with work just over the boundary, so these are the neighbouring areas we cover most often.
Let's Talk
Let's talk about your Broadstairs website
Tell us who keeps coming back to you and we'll tell you honestly what would help. Free consultation, no pressure and no jargon.